Privacy Policy

1. Introduction
At Waste Genies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you access our services or interact with our website.

2. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.
• Service Information: Details about the services you request, including location, service type, and any other information necessary for service delivery.
• Payment Information: Billing details, including credit card information and transaction history, when you make payments for our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information
Waste Genies may use your personal information for the following purposes:

• To provide and manage our services.
• To process payments and manage billing.
• To communicate with you regarding your bookings, inquiries, or customer service requests.
• To send you marketing communications, with your consent, about our services and promotions.
• To improve our website and services through analysis of usage data.

4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors that assist us in operating our business, such as payment processors or customer service providers, who are required to protect your information.
• Legal Authorities: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights
You have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to the processing of your personal information for direct marketing purposes.
• The right to withdraw your consent to processing where we rely on your consent.

7. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve our website’s functionality and monitor its usage. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy
Waste Genies reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.

9. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Waste Genies
31 Sandal Street,
London, E15 3NP,
United Kingdom
Phone: 07939099939
Email: info@wastegenies.co.uk