Terms and Conditions

1. Introduction
These Terms and Conditions govern your use of the services provided by Waste Genies. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Services Provided
Waste Genies offers various waste removal services, including but not limited to:

• Garden Waste Removals and Tidy Ups
• House Clearances and Removals
• Waste Management
• Handyman Jobs
• Office Clear Outs
• Hardcore and Rubble Removals
• Garage Clearances
• Building Site Clearances
• Metal/Wood Clearances
• Fly-Tipping Waste Removals
• Flat Packing and Furniture Removals
• Commercial Clear Outs and Removals
• Warehouse Clearance
• Emergency Services
• Food Waste Removal

3. Booking and Payments

• All services must be booked in advance. You can book our services via phone or our website.
• Payments can be made through various methods as specified during the booking process. Full payment is required prior to the commencement of services, unless otherwise agreed upon.
• Pricing is subject to change, and all current prices will be provided during the booking process.

4. Cancellation Policy

• If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance to avoid cancellation fees.
• Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.

5. Liability

• Waste Genies is fully insured and will take reasonable care while performing services. However, we are not liable for any indirect or consequential damages that may arise from the use of our services.
• It is the customer’s responsibility to ensure that any items to be removed are safe to handle and free from hazardous materials.

6. Customer Responsibilities

• The customer must provide clear access to the areas where services are to be performed.
• The customer must ensure that all necessary permits or permissions are obtained if required for our services.

7. Privacy Policy

• Waste Genies respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your information.

8. Changes to Terms and Conditions

• Waste Genies reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after any modifications constitutes acceptance of the revised Terms.

9. Governing Law

• These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Waste Genies
31 Sandal Street,
London, E15 3NP,
United Kingdom
Phone: 02036337953